Key performance indicators (KPIs) are financial
and operational goals used to measure the success of a company. Each business
industry has a different set of KPIs companies use to measure their success. In
the construction industry, companies may use indicators like the number of
safety incidents in a specified time period, profitability of construction jobs
or reviewing the cost of construction materials against the predetermined
budget. These indicators may create a competitive advantage because they have a
deeper knowledge of their operations, allowing them to price future contracts
more competitively than competitors.
·
Improve
Operations
KPIs help managers to
find weak areas in their operations that can be improved, leading to faster
construction completion times and fewer employee safety incidents. Because
companies can only bill clients at specified times during the construction
process, shorter construction times allow them to recoup their money quicker.
Companies can also bid on projects simultaneously, giving them an opportunity
to have more construction projects in the pipeline, increasing future
profitability.
Measuring the number
of safety incidents at each job site is also important, since employee safety
violations slow down the construction progress on the job site. Companies may
also earn financial rewards by having a strong employee safety record.
·
Increase
Project Flexibility
Constructions companies who use KPIs in their operations usually have more flexible
operations than their competitors. Construction managers keep information on
the lead time needed to order supplies, hire additional labor and the time it
takes to finish certain construction projects; manager use this information
when managing multiple projects and moving equipment between construction
sites. Companies also need to plan for shortages or errors in the construction
process. KPI measurements can be used to gather information regarding vendors
and suppliers, giving managers the option of having a backup plan if the
original supplier cannot fill materials orders in time for starting
construction.
Better
Job Costing Processes
Once construction
projects are completed, companies usually audit the project to determine how
well they managed the construction process and predetermined budget. This audit
process allows managers and project accountants to determine where savings
opportunities exist in their construction operations. Understanding the money
spent on previous projects helps managers to bid for new construction
opportunities by properly accounting for all materials and labor costs.
Managers may also use
the audit process to find cost overruns and wasteful spending by construction
foremen. Incidental spending on construction projects may quickly added up,
indicating costs not planned for in the budget process.
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Companies also need to plan for shortages or errors in the construction process.
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